At TTEC, we’re all about the Human Experience. Elevated. As a Bilingual Customer Service Representative, you’ll be a part of creating and delivering amazing customer experiences while you also #ExperienceTTEC, an award-winning employment experience and company culture.

What You’ll be Doing

Do you have a passion for helping others and giving them peace of mind? Whether it’s getting answers for customers quickly, consulting on products with compassion or resolving their issues with a smile, you’ll be the difference between their customer experience being just average or an exceptional one.

During a Typical Day, You’ll

Answer incoming communications from customers
Conduct research to provide answers for customers to resolve their issues

What You Bring to the Role

Bilingual in English and Spanish
6 months or more of customer services experience
High school diploma or equivalent
Recognize, apply and explain your product or service knowledge
Computer savvy

What You Can Expect

Knowledgeable, encouraging, supporting and present leadership
Diverse and community minded organization
Career growth and lots of learning opportunities for aspiring minds
And yes...all the competitive compensation, performance bonus opportunities, and benefits you'd expect and maybe a few that would pleasantly surprise you