ON THE SPOT INTERVIEW DAY!
Spectrum is excited to invite you to a Hiring Event! Please join us on Thursday, February 22nd, from 10am to 6pm, for an on the spot interview!
Bring your best attitude and dress for success!
We are looking for outgoing and energetic representatives to provide excellent support to our customers. You will be responsible for establishing and maintaining professional and positive relationships and ensuring concerns are addressed consistently.
A DAY IN THE LIFE OF A CUSTOMER CARE REP
To start we’ve got our whole training process mapped out and organized for you, so you will understand everything about this position in no time. Training is very thorough and does move quickly, so we do ask that you come prepared and willing to learn every day during your training period. Once training is complete we are ready for a graduation celebration.
On a daily basis you will primarily be engaging with our customers over the phone. You’ll be there to answer their billing questions, take payments, assist them with pricing information and help place their service orders. If you ever have any questions or need some help, you’ll be surrounded by a helpful team of colleagues, leads and supervisors to jump in and assist.
WHY WORK AT SPECTRUM?
• Fixed Hourly Wage
• Extensive Training
• Stable, Full-Time Schedules
• A Collaborative Culture
• Career Progression and Advancement
• Comprehensive Benefits
• 401k (up to 6% company match)
• Educational Assistance
• Discounts on National Retailers
• Free streaming channels
• Ability to read, write, speak and understand English
• Ability to handle multiple tasks
• Strong organization and time management skills
• Excellent interpersonal skills
• Proficiency with PCs, Microsoft Office Suite and general intranet navigation
ARE YOU READY TO JOIN OUR TEAM?
• Register for the event
• Submit an online application
• Complete the assessment that will be emailed to you after your application is submitted.
If you are unable to attend - please complete the application and online assessment.
We look forward to meeting you!
Take your friends with you!