Wednesday April 4th between 8-10am or 2-4pm for an on the spot interview. Previous experience is not required!
1350 Lakeshore Drive
Coppell, TX 75019
The Market Research Analyst provides insurance companies with a valuation report for a vehicle that has been deemed a potential total loss. Web based tools and calls to industry experts will be used to conduct research. May work with Insurance customers via telephone or in written internet-based email or chat sessions. Providing claims support, including status update, documenting claim details, high level valuation methodology, and resolve product/report issues. Emphasis is on effortless experience and ensuring first contact resolution.
Ability to type 35+ WPM
Ability to navigate multiple systems and screens simultaneously
Ability to analyze information and strong math skills
Ability to research information using web- based tools
Strong attention to detail
Comfortable in an office environment
Insurance claims and call center experience a PLUS!